Orthopedics

Only 34.8% of your referrals
actually complete.
At $5K–$50K each, do the math.

Orthopedics runs on referrals, imaging, prior auths, and multi-step surgical journeys. Every dropped referral is revenue walking to a competitor, and every prior auth delay is a patient in pain. We build the closed-loop workflow that tracks the whole journey.

The real problems you’re living

These are the specific pains we see in orthopedic practices every week.

Only 34.8% of your referrals actually result in a completed appointment.

A large-scale analysis of 103,737 referral scheduling attempts found only 34.8% resulted in a documented complete appointment. Referral leakage affects 55–65% of potential in-network referrals. In orthopedics — where each patient is worth $5K–$50K+ — that leakage is the single biggest preventable revenue loss.

Source: PMC referral analysis; Clinic Gaps research Gap 9

Prior auth on MRIs, surgery, and DME is taking 5–14 days.

Orthopedics is one of the most prior-auth-burdened specialties because MRIs, surgical procedures, and durable medical equipment all frequently require authorization. 88% of physicians rate prior auth burden as “high or extremely high.” Your patients are waiting in pain while your staff is on hold with payers.

Source: AMA 2024 survey; Blueprint Part 3.6

Your surgical scheduling is a manual spreadsheet nightmare.

Orthopedic surgical scheduling has to coordinate provider availability, OR block time, implant selection, pre-op evaluation, and post-op follow-up — across a patient journey that can span months. Most practices manage this on spreadsheets. Every dropped step costs recovery time or revenue.

Source: Blueprint Part 3.6

50% of your referring PCPs never get a follow-up note from you.

50% of referring practices never receive follow-up from the specialist after making a referral. That’s both a care coordination failure and a business failure — PCPs are your referral funnel, and if you’re not closing the loop with them, they stop sending patients.

Source: Clinic Gaps research Gap 9

Implant and DME billing is leaking money.

Surgical billing with implant tracking, DME billing, and workers’ comp claim management are each specialized workflows. Most billing staff are juggling all of them manually, and the errors compound.

Source: Blueprint Part 3.6

We built this because we saw you

Referrals are your whole business. You deserve a workflow built around that.

A dropped referral isn’t just a missed appointment — it’s a PCP relationship that erodes, a patient who goes to a competitor, and a $5K–$50K procedure that happens somewhere else. We build closed-loop referral management specifically for orthopedics: every referral tracked, every gap escalated, every completion logged, and every referring PCP looped back in.

What we automate for you

Six automations we deploy first for orthopedics.

Ranked by recovered referral revenue and prior auth turnaround. Every one maps to a specific pain point category.

CRM Data Quality Issues

Closed-loop referral tracking

Before

Referral received, patient maybe schedules, you maybe remember to follow up

After

Referral intake → automated patient SMS → 72hr/7day/14day escalation → appointment confirmation → specialist note back to referring PCP

Referral conversion 35% → 85%; $200K–$500K recovered

Quote Generation Slowness

Surgical + imaging prior auth automation

Before

Staff spends hours per auth navigating payer portals and phone queues

After

AI extracts clinical documentation, pre-populates payer forms, submits via API or browser automation, tracks status, drafts appeals

Prior auth turnaround 10 days → 3 days

Scheduling Coordination

Multi-visit surgical journey scheduling

Before

Spreadsheet-based surgical scheduling with manual OR block coordination

After

Unified workflow: consult → imaging → pre-op → surgery → post-op → PT, with automated handoffs between each step

Surgical scheduling admin 38 hrs → 20 hrs/week

Customer Onboarding Bottleneck

Imaging transfer and record request automation

Before

Staff calls outside facilities to request imaging, waits, chases

After

Referral intake triggers automatic imaging request and medical record pull

Time from referral to complete chart cut significantly

Invoice Processing Delays

DME + implant billing automation

Before

Manual tracking of implant vendor invoices and DME dispensing

After

Automated implant tracking tied to procedure records; DME billing with insurance benefit verification

Surgical billing leakage eliminated

Manual Lead Qualification

PCP referral relationship dashboard

Before

No visibility into which PCPs are sending what volume or what’s converting

After

Per-referrer dashboard showing referral volume, conversion, and specialist note completion

Referral relationship decay reversed

Your impact model

Here’s the math on what changes after we deploy.

Annual impact: $150K–$500K recovered revenue and reduced overhead. Weekly time saved: 20–30 hours.

Metric Before ANOXIS After ANOXIS
Referral-to-appointment conversion65%85%
Prior authorization processing10 days3 days
Dropped/lost referrals per month225
Weekly admin hours (surgical scheduling + auth)38 hrs20 hrs
Annual recovered referral revenue$200K–$500K+

Why ANOXIS for orthopedics

Four things that make us different — specifically for orthopedics.

  • Closed-loop referral management is our default, not an add-on — because referrals are the business.

  • We handle the three prior auth tracks orthopedics needs: imaging, surgical, and DME.

  • We build the specialist-to-PCP note loop so your referral funnel doesn’t erode.

  • HIPAA-aware by default.

See the 14-day referral audit.

We walk your orthopedic workflow live. You leave with a prioritized gap list, ranked by hours saved and dollars recovered, whether you hire us or not.

Book a Discovery Call
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